What Our Customers are Saying

Mullinax Ford Customer Reviews

5/14/2018
Great staff. Helped me with my car problem
Anna W.
5/14/2018
We purchased our new transit van from Bryan McMillan jr. who did the research in finding the exact vehicle we wanted. Our purchasing of this vehicle happened because of Bryan's professional attitude and willingness to go the extra mile. Thank you Bryan!
Barbara G.
5/14/2018
We purchased a new truck from Mullinax Ford on Pacific Ave with the help of Brian McMillan Jr. He was very knowledgeable, courteous, respectful and helpful. We would highly recommend Brian Jr. if you are wanting to purchase a new or used vehicle. He spent time with us until we found the vehicle that fit us. Go Brian Jr. Thanks for all your help.
Cindy F.
5/12/2018
Just purchased a new vehicle from Bryan McMillan Jr. He was very informative and great to work with. He made buying a vehicle an awesome experience!
Joe G.
5/11/2018
Our experience with this Ford dealership was very positive. Chad was very up front and knowledgeable on all aspects of our purchase and willing to insure all information was available before purchase. We would recommend both the dealership and especially Chad for future purchases or referrals.
Donna B.
5/10/2018
Great experience purchasing my new Raptor! Chad Ojard was a pleasure to work with! Thank you!
Jason M
Jason M.
5/8/2018
I would like to thank Bryan Mcmillan jr. for helping me get out of my 2012 power stroke and into a 2018 edge. I couldn’t be more happy with my vehicle, and your dealership. Bryan did everything he could to get things done. I truly appreciate people like Bryan, I can’t say enough good things about him. I originally bought my truck from awesome ford, I’ll never go back. Without a doubt Mullinax is my new dealership and Bryan will be my salesman. Thanks again Mullinax and especially thank you Bryan for being the person you are,
Stuart K.
5/2/2018
I would like to say thanks again to Bryan McMillan Jr at Mullinax ford of Olympia on pacific for his great customer service after a bad experience at Titus Will used cars almost made me not want to look any where else because of a pushy salesman .Bryan came out smiling and i asked if i could test drive a car he said no prob and took me himself even though they were very busy and i liked the car so when we got inside to do paper work he was very nice and asked my son if wanted a water cause he was hot and then got a extra chair for my girlfriend after doing the paperwork he even went out and starter washing the car i was buying cause he couldnt find the detail guy he made me feel a lot better about dropping 7000 on a car the rest of the staff were very friendly too and even better after all was done i love the car .I would recommend looking at Mullinax first if you care about not being pressured and like a nice friendly experience while looking for a new or used car thanks again Bryan Jr i know at Mullinax you dont work on commission but you deserve a bonus but all i can give you is a good review and a thank you
Robert M.
4/27/2018
Thanks to Bryan Mcmillan Jr. we are enjoying our second vehicle from Mullinax Ford. We really appreciate the no pressure sales tactic here, and will probably be back in the future.
Craig L.
4/26/2018
Thanks to Jason for one of the best car purchase experiences I have had. He showed me what I wanted to see and was very low pressure. He got me into an awesome pre-owned truck, which is just what I needed. Thank You.
Ronald B.
4/24/2018
They stayed late to make sure i went home with the truck I wanted, it was a great first time buyers experience Brian McMillan Jr. Made it happen. Make sure to check out mullinax ford Olympia.
Jason S.
4/23/2018
Seems to be a great group of folks.
Chris B.
4/22/2018
We purchased a SUV and the experience was excellent. Our sales person (Brian McMillan Jr.) was very patient and spent as much time as needed in order for us to understand all of the bells and whistles. He gave us a fair price and we highly recommend Brian to our friends and family.
Maureen B.
4/21/2018
I came in with my son after church Sunday. I had inquired on line the day before. Chad got back to me very soon after my inquiry. He invited me to come in and see what he could do for me. He was very thoughtful in determining what I was looking for. I really had no idea what I wanted. He asked the right questions to narrow down my likes and dislikes. He did not make me feel pressured at all. He met us at the West side location to look at that inventory. He was personable and VERY patient. I found what I wanted and went home with a new car. The financing process was as quick as it could be and very easy. To top it all off they gave me a great deal on my trade in and on the car I purchased. Great team to work with.
Dodie P.
4/18/2018
Chad Ojard is the sales guy to see!! Chad was rapid in responding to my every need in the vehicle I was after. He demonstrated excellent customer service, made this process smooth and was not pushy like other sales guys. Expedited my transaction with ease and was very honest. Thanks again Chad, my family and puppies thank you as well!!
Justine G.
4/15/2018
I called a friend of the family, Sano Mageo (who is a sales manager at Mullinax Ford), and told him I was looking for a particular truck and that I would be very picky. When I got to the dealership he hooked me up with Mike “Murph” Murphy.

Murph showed me a couple of trucks and the 2nd truck I looked at was 99% exactly what I was looking for. I did my research on the CPO truck and found that it was priced very well. Murph and I agreed to meet on Saturday and do the deal.

Due to a brain fade on my part I didn't calculate the price correctly with my trade-in so the pre-authorization from my bank wasn't correct. Needless to say I was bummed. Mike told me not to worry and got together with Bryan McMillan and shopped around for a lender and got me the right deal.

This is the 2nd vehicle I have purchased from Mullinax Ford and by far the easiest experience I have had with any vehicle purchase. Two of my kids have both purchased vehicles from Mullinax Ford as well and we have been treated like family each time.

I want to say a special thanks to all of the people we worked with yesterday because my wife has this crud going around and really didn’t want to be there. Everyone worked extremely hard to get this deal done and get her heading back home as quickly as possible (for her sake and not theirs).

I want to say a VERY special thank you to Murph!! Murph is extremely professional and is not high pressure. He knew what I was looking for and got me what I wanted at the price I wanted. Thanks, Mike!! (We need to hit the links soon!)
David M.
4/15/2018
Chad Ojard was the guy who helped me with my vehicle choice. Excellent service and wasn't pushy, very easy to relate to. Went through every step of the process explaining as he went with a great attitude.
Sean B.
4/12/2018
The buying experience was great, Brian Mcmillian jr was a great salesman, answered all our questions and helped us get the truck we wanted. He never rushed our decision making and stayed after hours to make sure we were satisfied. You definitely want to get the car buying experience from this guy. He makes it enjoyable and no pressure.
Kc H.
4/10/2018
I want to personally thank Bryan McMillan Jr.for his excellent customer service skills at Mullinax Ford! From start to finish Bryan made me aware of what was going on and within a short time, I was out the door with my brand new Ford Explorer. Thank you Mullinax ford and Bryan for making this a wonderful buying experience! If I could give a 6th star, I would! Thanks again! David S
David S.
4/9/2018
Great experience! Thanks Jr.!
Cynthia B.
4/8/2018
Purchased Expedition from Chad Ojard. Great guy and great buying experience.
Bob I.
4/2/2018
Chad Ojard was wonderful- patient, knowledgeable, polite, no pressure. A pleasure to work with.
Kathryn W.
3/28/2018
We were in need of a car and the team at Mullinax Ford delivered. Thanks Bryan McMillan Jr. You did a nice job.
Henry R.
3/25/2018
Excellent service, everyone nice there, Mike Murphy was nice, helped me with everything I needed and got me out of the door fast with a good deal.
Trevor L.
3/20/2018
Michael at the service dept is top tier. Things did not go as planned but he made the fix happen without any interruption in my life.
Bruce C.
3/10/2018
I was looking for a particular vehicle and searched online for quite a while. It happened to be at Mullinax Ford. I contacted the dealer through auto trader and Chad O. worked with me throughout the process. He traveled to the other location to get the pictures of the truck I requested, and waited to meet me long after his shift. My experience with him was great. Treated me like a friend in the process. Not pushy whatsoever and was always willing to answer or find answers to all the questions I had. Really went the extra mile to make sure I was taken care of. Even told him I had minor issues with the vehicle and he got me set up to get it resolved. Overall my experience at Mullinax Ford was awesome. I definitely would recommend.
Lloyd M
3/07/2018
This dealer has been very honest and forthcoming. I came in today with an issue with my vehicle and they were happy to schedule an appointment and provide me with a loner car free of charge. I’ve found them to be an extremely nice dealer and would recommend them.
Tanner H.
02/15/2018
I called on Friday 2/9/18 after checking out a car online that they had in their inventory. It was listed at a great price and was exactly what I was looking for. Steven Jones was the salesman I spoke with and who ended up selling me the car. The car I was interested in was at their other location, so he went and got it and brought it back for me to look at. We took it for a test drive and he was extremely knowledgeable about the vehicle and what it had to offer. Steven was very patient and made me feel very comfortable. I bought the car with no dealer fees and with the upfront pricing they advertise. I am very happy with my purchase and will definitely be doing business with Mullinax and Steven again in the future.
Hannah Mercer
02/10/18
I had a great experience with Nick at Mullinax Ford. Nick took the time to listen to me and helped me find a great deal on my new Explorer. This was my first time buying a car on my own and the process could not have been easier. I was never pressured into making the purchase and ended up with a car that I absolutely love driving.
Henry Williams
1/17/2018
I had a great experience with Nick at Mullinax Ford. Nick took the time to listen to me and helped me find a great deal on my new Explorer. This was my first time buying a car on my own and the process could not have been easier. I was never pressured into making the purchase and ended up with a car that I absolutely love driving.
Henry Williams
12/22/2017
I recently purchased a vehicle from Mullinax of Olympia and was very pleased with the experience. My salesman was Jordan and not only was he professional but helpful as well. I was anxious about the car buying experience but he worked with me to ensure it was a positive experience and I had the right vehicle for me. Jordan took the time to answer all of my questions and make sure in the end I was happy with the purchase and process. I would recommend Mullinax of Olympia for anyone looking for a positive car buying experience as well as Jordan to help them in the search for the perfect car.
Erica Robbins
12/15/2017
Mike Murphy was the awesome sale man so kind hearted and very information About the car we buy thank so much for being awesome person u are
Jackie Richardson
11/20/2017
Hands down the best car buying experience I've ever had.
After being rear ended and having my car totaled out in October I've really been stressing out about going through this process again.
I found something online I was interested in, scheduled a test drive for as soon as I could drive there. It was an hour away.
Half way there they called me to tell me which lot it was on. Was greeted in the parking lot by Jordan. Really friendly. Walked us straight to what I was there for.
Gave us the rundown on the car and we left for a test drive. I told them what I could afford and what I was willing to pay and They found me the best rate out of 4 lots I had tried around home. Got us a better deal than we anticipated. Beat all other offers by half!
We will be back for a truck for my husband and a car for our daughter. Highly recommended!
Roberta May
10/22/2017
Had my car serviced here for a free recall repair, they got to it quickly and got it back in even better condition. Thanks for cleaning it up!

While waiting, a friendly consultant helped me look through some of their models to get ideas for a future car purchase. There was no pressure and he answered any of my questions, even though I stated I had no intention to buy.

I'm considering purchasing my next Ford here, and you should too.
Seeking Mastery
09/12/2017
Great service and price is right see Nick Swanepoel
Jim Wick
08/26/2017
I went in not knowing what I wanted but Claudia was able to help me find a vehicle quickly. I appreciated that she actually listened to my budget and needs and gave me helpful advice when needed. This place doesn't give off the same vibe that most car dealerships do. Claudia was never overly pushy but her knowledge of the vehicles made me feel comfortable buying from mullinax ford.
MacKenzie Mangum
6/8/2017
Purchased an F-150 FX4 today. Thanks to Mike Murphey for all the hard work and working with us to find just the right truck for the right price.
Guy C.
6/7/2017
I had a great experience buying a ford f150 here! They were really helpful, patient, and knowledgeable. Jordan really worked hard to find me the vehicle I wanted and he was great to work with! I will definitely want to buy my next vehicle here when the time comes.
Matt G.
6/6/2017
Very helpful folks
Harri-Ann E.
6/1/2017
I was in the market for a truck to fill the niche role of dump runs, Home Depot trips and good outdoor living. Thanks to Chad James at Mullinax I was able to find exactly what I was looking for and a fair price on a good truck that will serve us well. Chad took great care of us and made it a low stress and hassle free experience and he's a great guy. If you are in the market for a new or used vehicle without all the hassle, visit Mullinax and ask for Chad.
Bryan R.
6/1/2017
We worked with Kyle, Brian and Mr Rodriguez, they helped us out so much. They are friendly and very helpful. This is our 2nd trip to this office to buy a car and it is a great experience both times. We love our new vehicles, you guys are the best!
Tenissia E.
5/30/2017
Love my new truck, Verle was awesome. Great combination of Service and Value.
Toby T.
5/26/2017
Chad James is The best salesmen I've ever used! Great service great team.
Caleb P.
5/22/2017
Just got my F-150 from Mullinax. What a great experience and I LOVE the truck. My salesman and I were texting back and forth which really helped save me time, and the paperwork process at the end was very streamlined. They completed most of it before I came in to sign that day, and it was really painless. Great service on every front!
Mike W.
5/18/2017
We just purchased a 2016 Ford Edge from Mike Murphy, mike was very professional, courteous , and had a great sense of humor. We appreciated very much the time he took and staying late. We will come back again and ask for Mike Everytime!!!!
Erika B.
Phone Numbers:
Toll Free 888-494-1375
Service 877-943-0031
Parts 877-999-1686
Sales Hours:
Mon - Thur 8:30 AM - 7:00 PM
Fri - Sat 8:30 AM - 8:00 PM
Sun 10:00 AM - 6:00 PM
Service Hours:
Mon - Fri 7:00 AM - 5:30 PM
Sat 8:00 AM - 4:30 PM
Sun Closed - Closed
Parts Hours:
Mon - Fri 7:00 AM - 5:30 PM
Sat 8:00 AM - 4:30 PM
Sun Closed - Closed
Fleet Hours:
Mon - Fri 8:00 AM - 5:00 PM
Sat Closed - Closed
Sun Closed - Closed

Hours

Day Open Closed
Monday-Thursday: 8:30am 7:00pm
Friday-Saturday: 8:30am 8:00pm
Sunday: 10:00am 6:00pm
Day Open Closed
Monday-Friday: 7:00am 5:30pm
Saturday: 8:00am 4:30pm
Sunday: Closed Closed
Day Open Closed
Monday-Friday: 8:00am 5:00pm
Saturday-Sunday: Closed Closed
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